Privacy Policy

Parakeet Project Development LLC (“Parakeet,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in connection with our energy efficiency consulting, program participation, and utility data services, including participation in utility programs such as PG&E’s Share My Data platform.

This Privacy Policy is intended to comply with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (“CCPA”).

Section 1: Information We Collect

We may collect the following categories of personal information:

Identifiers, such as: name, email address, phone number, service address, utility account identifiers
Energy and utility information, such as: utility usage data, meter data, billing and service information, program participation and incentive data
Professional or commercial information, such as: business name, job title, contractor or customer relationship details

We collect personal information directly from consumers, authorized representatives, utilities, and program administrators, or as authorized through utility data access platforms.

We do not use cookies or tracking technologies. We do not collect behavioral or advertising data.

Section 2: How We Use Personal Information

We use personal information for the following business purposes:

Energy efficiency analysis and project evaluation
Program enrollment and administration
Utility incentive and rebate processing
Measurement and verification activities
Reporting to utilities and program administrators
Customer service and communications
Compliance with legal and regulatory requirements

Section 3: How We Share Personal Information

We may disclose personal information only as necessary to the following categories of recipients:

Electric and gas utilities (including PG&E)
Utility program administrators
Implementation contractors and authorized partners
Measurement and verification providers
Service providers performing services on our behalf
Government or regulatory authorities when required by law

We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

Section 4: Data Retention & Data Security

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with program requirements, meet legal obligations, resolve disputes, and enforce our agreements.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. Access to personal information is limited to authorized personnel and partners with a legitimate business need.

Section 5: California Consumer Privacy Rights (CCPA)

California residents have the following rights under the CCPA:

A. Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected, used, or disclosed.
B. Right to Delete: You have the right to request deletion of personal information, subject to legal and program-related exceptions.
C. Right to Correct: You have the right to request correction of inaccurate personal information.
D. Right to Opt-Out of Sale or Sharing: We do not sell or share personal information as defined by the CCPA. Accordingly, no opt-out is required.
E. Right to Limit Use of Sensitive Personal Information: We do not use sensitive personal information beyond what is necessary to provide our services and comply with program requirements.
F. Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

Section 6: How to Exercise Your Rights

To submit a privacy request, please contact us via email at team@parakeetproject.com

We may verify your identity before responding to a request. We will respond to verifiable consumer requests within 45 days, as required by law.

Section 7: Authorized Agents

You may designate an authorized agent to make a request on your behalf. Proof of authorization may be required.

Section 8: Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Section 9: Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:

Parakeet Project Development LLC

Email: team@parakeetproject.com

Website: https://parakeetproject.com

Utility Data & Share My Data Disclosure

Parakeet Project Development LLC participates in utility data access programs, including PG&E’s Share My Data platform, to support energy efficiency analysis, program participation, and incentive processing.

We access utility account and usage data only with proper authorization from the customer or their designated agent and only for legitimate business purposes, including:

Energy efficiency evaluation
Program enrollment and administration
Measurement and verification
Utility and program reporting

Parakeet does not sell personal or utility data and does not use such data for marketing, advertising, or unrelated purposes. All data obtained through utility platforms is handled in accordance with our Privacy Policy and applicable laws.